Throughout its existence, Cardinal Innovations has become known as a leader in the health insurance company and is the only MCO in North Carolina who has received LTSS Distinction and NCQA Full Accreditation. These accomplishments are something that the team at the organization has expressed pride in as it shows that they are equipped to handle the complex needs of the people who rely on them for their services. In November 2018, it was announced that they were given Full Accreditation as an MBHO, or Medicaid Managed Behavioral Health Organization. This distinction was announced alongside being recognized by the National Committee for Quality Insurance for Long Term Services and Supports. Since 2010, the insurance company has been maintaining their accreditation as a Medicaid Managed Behavioral Health Organization which shows that they have a strong commitment to serving its members through high-quality care.
As an organization distinguished for Long Term Services and Supports, Cardinal Innovation has shown that they can effectively coordinate care for their members between clinicians, providers, caregivers, and individuals. The LTSS distinction that has been given to the company is evidence of their mission to improve the lives of its members through better wellness and health. They are able to accomplish this through effective care transitions and care planning that is centered on the patient. This was the first time that the insurance provider had received this distinction from the National Committee for Quality Insurance and their CEO expressed his pride in his team for the accomplishment.
The National Committee for Quality Insurance that recognized Cardinal innovations operates as a non-profit organization that has dedicated itself to determining the quality of different managed care plans as well as related organizations. The accreditation as a Medicaid Managed Behavioral Health Organization states is a testament to just how well the health plans that they provide are able to manage their delivery from start to finish. This includes evaluating hospitals, physicians, administrative services, and other related providers to ensure that they can improve the health care that its members receive. The President of the NCQA, Margaret O’Kane says that it is a sign that Cardinal Innovations has shown that they are focused on helping their members improve their mental health by providing them with the access to care that they need.
Cardinal Innovations has been providing specialty health plans since its founding in 1974. These services are provided through care solutions that are based in the community and are created to meet the specific needs of the communities being insured to ensure that everyone involved gets the best results possible alongside the care that they need. Cardinal Innovations does business in the United States and is headquartered out of Kannapolis, North Carolina. Some of the team members at the company include Pete Murphy who is their Chief Information Officer as well as Robert Edwards who services as their IT Infrastructure Director. The technology that the company uses is vital to its operations and helps to provide the service that they have become known for over the years.
